z Welcome To Smart-Transfer











How To Make A Deposit

Please choose the option you would like more information about:



IN PERSON
1. At our office. Deposits can be done in cash or using any Canadian Bank Debit Card. Please, note that we do not accept PERSONAL CHEQUES, neither CREDIT CARDS.
2. In person at any AUTHORIZED AGENTS location. Payment methods should be arranged with the agents.


REGULAR MAIL (From anywhere in the world)
Send a CERTIFIED CHEQUE, MONEY ORDER, or INTERNATIONAL MONEY ORDER (if you reside outside Canada) or CASHIER CHEQUE payable to TRANSCARD CANADA LIMITED. Please, note that we do not accept PERSONAL CHEQUES.

Mail Cheques and Money Orders to:

SMART-TRANSFER
1278 St. Clair Ave. W. Suite 14
Toronto, ON
M6E 1B9
Canada


WIRE TRANSFER
For wire payment instructions in American Dollar (USD) or Canadian Dollars (CAD), please contact our office:

Toll Free: 416-840-1466 / 1-800-724-5685
/ wireadvice@transcardinter.com

* IF YOU HAVE ALREADY SENT A WIRE PAYMENT TO US, PLEASE FAX A COPY OF THE WIRE TRANSFER TO OUR OFFICE at 647-722-2963, OR EMAIL A SCAN COPY OF THE ADVISE TO WIREADVICE@TRANSCARDINTER.COM. DELAYS SHALL OCCUR IF YOU DO NOT PROVIDE US WITH YOUR WIRE ADVISE RECEIPT.


TEL-PAY BILL PAYMENT SERVICES (only available within Canada)
At any MONEY MART, CASH MONEY or UNI CASH across Canada. Please see below how to proceed at any of these locations:

  • Depositing funds to your Smart-Transfer account is known as a BILL PAYMENT. It is very important that when you conduct your transaction at these locations, you specifically state you are making a "Bill Payment". Transcard Canada Limited is a TEL-PAY biller listed within their systems.
  • Please instruct the teller, clerk or representative that you would like to PAY A BILL to the TEL-PAY biller - TRANSCARD CANADA LIMITED. Payments made at some MONEY MART locations may take up to 5 business days if the store is a franchise location.
  • Use this DEPOSIT STUB when visiting any Money Mart, Cash Money or UniCash location to make a deposit to Transcard Canada for funds to be designated to your Smart-Transfer account.

If timing is important to you, please go the nearest corporate location or go to any of our AUTHORIZED AGENTS or our office.




INTERACT E-MAIL MONEY TRANSFER (only available within Canada)
Deposit funds faster into your Smart-Transfer account. All you need is our email address and a security question and answer that only you know and share with Transcard Canada Ltd. Transcard immediately gets an email notifying us that your deposit is waiting to be collected. Once Transcard answers the security question, Transcard collects the money you’ve sent for credit to your Smart-Transfer account.

It's simple. It's fast and it's secure.

This service is available to any customer who is already registered to online banking services provided by any of the major banking institutions in Canada (ROYAL BANK, CIBC, SCOTIABANK, TD CANADA TRUST & BANK OF MONTREAL). Regardless of the bank you use, all of them will ask you to enter the same type of information to initiate an email money transfer.

This is how it works:

  • Login into your personal online banking site.
  • Select INTERACT E-MAIL MONEY TRANSFER. If you do not know how to access this option through your online banking menu, please contact your bank's customer service directly.
  • Input the requested e-mail recipient information:
    1. Name: TRANSCARD CANADA LIMITED
    2. E-mail Address: emailtransfer@transcardinter.com
    3. Security Question: What is my date of birth?
      Depending on who you bank with, you may be asked to choose a security question of your choice. We ask that you choose the date of birth question or ask "What is my date of birth?". This question will be directed to us when we attempt to collect the money from your bank account. We will input the date of birth as it is registered in our database under your Smart-Transfer account. It is extremely important that this information can be matched correctly.
    4. Security Answer: Please enter your birthdate in the mm-dd-yyyy format. For example, if you were born June 14, 1974 - you would enter 06-14-1974. This date format is mandatory. If you fail to key in this information as shown, we will be unable to retrieve the money for deposit to your account.
    5. Amount: Enter the amount to be deposited to your Smart-Transfer account.
    6. Message: Please credit to my Smart-Transfer account #6017 81** **** ****. Please key in your account number as it is shown on the front of your card.

What you need to know:

  • You will be able to review the status of the money transfer through the Payment History option.
  • Transfers can only be completed from Canadian dollar accounts.
  • There is a fee of $1.50 to send an Interac Email Money Transfer that is withdrawn from the sender's account right away and is non-refundable. We will debit $1.00 CAD from the total amount deposited for handling & operations.
  • There is no money sent through email. The Transcard email address is only used as a notification of the transfer.

BEAMCASH TODAY THROUGH YOUR CREDIT UNION (for Canadian residents)
Transcard Canada Limited is please to provide an electronic means to send deposit instructions through your Credit Union. Send money with hyperWALLETonline payment service, available through MemberDirect® (credit union web banking application), enables you to "BeamCash" (email cash) directly to your Smart-Transfer or Amigo Travel Card account.

Procedures are: BeamCash to Transcard

How do I BeamCash (email money) to Smart-Transfer or Amigo Travel Card account?

1. Login to your WALLET

2. Click "BeamCash" in your Wallet Tools menu

3. Enter the following information:
        a) Email Address: emailtransfer@transcardinter.com
        b) Amount: enter amount to be deposited to Transcard
        c) Note to Recipient: Please credit to Transcard or Smart Transfer or Amigo Travel Card account             (write the number as it is shown in the front of your card)
        d) Check box "Pay for recipient CashOut fee"
        e) * Check box – optional "Require the recipient to answer an authentication question"

4. Click "Continue"

5. Confirm your transaction

* If you require the recipient to answer an authentication question, please use the following question and answer format.

      Question: "What is my date of birth"
      Answer: Please enter your date of birth in the following format: MM-DD-YYYY

Please follow the instructions as indicated, any error or missing inforation will result in delays in funding your account. Click here for More Info




Need Customer Service? Click here for assistance. Call toll free: 1-800-724-5685
Or locally at 416-840-1466, or email customer service.